privacy policy
Version: 6 February 2026
Applies to: Michael & Giso boutiques and www.michael-giso.com
At Michael & Giso, everything revolves around personal attention, craftsmanship, and trust. This applies not only to our tailoring, but also to how we handle your personal data. We treat this carefully, confidentially, and in accordance with applicable privacy legislation (GDPR). In this privacy statement, we explain which data we collect, why we do so, and how we protect it.
About Michael & Giso
Michael & Giso is a tailoring and lifestyle brand with boutiques in the Netherlands and Belgium. We design and deliver bespoke clothing and offer personal style guidance. In doing so, we sometimes process personal data, for example when you make an appointment, become a customer, or visit our website.
If you have any questions about privacy, you can always contact us via info@michael-giso.com
Which data we collect
When you contact us — online or in the boutique — we may process personal data such as your name, email address, phone number, and possibly address details.
Because we make bespoke clothing, we also process tailoring-specific data such as body measurements, fitting notes, style preferences, and your purchase history. This information helps us create clothing that perfectly matches your wishes and makes future orders easier and more consistent.
When you visit our website, technical data may be collected, such as your IP address, browser information, and interactions with the website via cookies or analytics tools.
Why we use this data
We process personal data only when necessary for our services. Think of scheduling appointments, designing and delivering bespoke clothing, customer communication, and service. In addition, we may — if you have given your consent — send inspiration, news, or invitations, for example around new collections, events, or style content.
We also use certain data to improve our website and services and to comply with legal administrative obligations.
Marketing and communication
We only send marketing communications when you have given permission for this or when this fits within an existing customer relationship in accordance with applicable law. You can unsubscribe easily at any time via the unsubscribe link in our emails or by contacting us.
Collaboration with partners
For some services, we work with specialized partners, for example for appointment management, CRM systems, newsletters, analytics, advertising, or IT hosting. With these parties, we make clear agreements about data protection and — where necessary — we conclude data processing agreements. We never sell personal data to third parties.
Cookies and website use
Our website uses cookies to ensure the website functions properly, gain insight into how the site is used, and make communication more relevant. More information about which cookies we use and how you can manage your preferences can be found in our separate cookie policy, which is available via our website.
Retention periods
We do not retain personal data longer than necessary for our services, customer relationship, or legal obligations. Tailoring data may be retained longer so that we can continue to deliver consistent bespoke clothing for future orders.
Data security
We take appropriate technical and organizational measures to protect personal data against loss, misuse, or unauthorized access. Only employees or partners who need this information for their work are granted access.
Your rights
You always have the right to access, correct, or have your personal data deleted. You can also object to processing, withdraw your consent, or request the transfer of your data. Feel free to contact us about this via info@michael-giso.com.
Changes to this privacy statement
Legislation, technology, and our services continue to evolve. Therefore, we may adjust this privacy statement from time to time. The most current version is always available on our website.
