Cookie policy
Effective: 6 February 2026
Applies to: Michael & Giso and the websites michael-giso.com and lookbook.michael-giso.com
At Michael & Giso, we believe in personal attention, craftsmanship and trust. This dedication applies not just to our tailoring, but also to how we care for your personal data. We treat your information with care, keeping it confidential and managing it in strict accordance with the General Data Protection Regulation (GDPR). In this privacy statement, we explain what data we collect, why we do so, and how we keep it secure.
About Michael & Giso
Michael & Giso is a tailoring and lifestyle brand with boutiques in the Netherlands and Belgium. We design and craft made-to-measure clothing and offer personal styling. In doing so, we collect and process certain personal data, for example when you book an appointment, become a client, or visit our website.
If you have any questions about privacy, please contact us at info@michael-giso.com.
Data we collect
When you connect with us, either online or in person at one of our boutiques, we may collect personal details such as your name, email address, telephone number and, where necessary, postal address.
As a tailoring house, we also record specific tailoring data, including physical measurements, fit preferences, styling choices and your purchase history. This information is essential to help us create garments that fit you perfectly and to ensure future orders are effortless and consistent.
When you visit our website, we may collect technical data such as your IP address, browser type and your interactions with the site, using cookies or analytical tools.
How we use this information
We only process personal data when it is necessary to provide our services. This includes booking appointments, designing and delivering made-to-measure garments, and managing client relations. With your consent, we may also share seasonal inspiration, news or invitations to events and new collection previews.
We also use certain insights to refine our website and services, and to meet our legal and administrative obligations.
Marketing communications
We only send marketing communications if you have given us permission, or if we have an ongoing client relationship in line with current regulations. You can opt out at any time using the unsubscribe link in our emails, or by contacting us directly.
Working with partners
For certain services, we work alongside trusted specialists, for instance to manage appointments, CRM, newsletters, analytics, advertising or IT hosting. We establish clear agreements on data protection with these partners, putting data processing agreements in place where required. We will never sell your personal data to third parties.
Cookies and website usage
Our website uses cookies to function correctly, to help us understand how the site is used, and to keep our communications relevant. More details on the cookies we use and how to manage your preferences can be found in our cookie policy.
Data retention
We retain your personal data for no longer than is necessary to deliver our services, maintain our relationship, or comply with legal requirements. Tailoring details and measurements are kept on file longer so we can continue to deliver consistent, custom-fit garments for future orders.
Keeping your data secure
We take appropriate technical and organisational measures to protect your personal details from loss, misuse or unauthorised access. Access is strictly limited to team members and partners who require this information to perform their work.
Your rights
You have the right to access and correct your personal data and, in certain circumstances, request its deletion or restriction. You may also object to processing, withdraw consent or request a transfer of your data. You may also lodge a complaint with the competent data protection authority. To exercise your rights, contact us at info@michael-giso.com.
Amendments to this privacy statement
As legislation, technology and our services evolve, we may update this policy from time to time. The latest version will always be available on our website.
